Disclaimer

Last updated: 15 August 2026

Please read this Disclaimer carefully before relying on any information provided through the PoolBuddy website, app or device (together, the "Services"). By using the Services you acknowledge and accept the limitations described below.

1. General information only

All content and outputs of the Services — including readings, scores, trends, alerts and recommendations — are provided for general informational purposes only. They do not constitute professional, technical, scientific, medical or safety advice, and they are not a substitute for advice from a qualified pool-care professional, your chemical supplier, or any other professional. Always seek professional advice for your specific circumstances.

2. Accuracy not guaranteed

Water-quality information is provided as an estimate and may be delayed, intermittent, incomplete or inaccurate.
Displayed values may not reflect real-time conditions and can be affected by factors outside our control, including maintenance, environment and connectivity.
Before acting on any information — including before adding any substance to your pool or entering the water — you must independently verify actual conditions using appropriate methods.

3. Automated and AI-generated content

Some guidance is generated automatically, including with the assistance of artificial intelligence. Such content may contain errors, omissions or inappropriate suggestions, and may not account for your exact circumstances. You use automated content entirely at your own risk and are solely responsible for verifying it before acting.

Chemical safety: Always read and follow the manufacturer's label and safety directions for every product you use. Never mix chemicals, never add chemicals while people are in the water, store chemicals securely away from children and pets, and use appropriate protective equipment. If in doubt, contact a pool professional or the product manufacturer.

4. Not a safety or supervision device

The Services monitor water conditions only. They do not monitor people, cannot detect distress, cannot prevent drowning or injury, and do not replace pool fencing, safety covers, alarms, rules or active adult supervision. Children and inexperienced swimmers must always be actively supervised around water. PoolBuddy accepts no responsibility for any incident occurring in or around your pool.

5. Website content and imagery

Information on this website is general in nature and may include illustrative or stock imagery, planned features, and content that changes over time. Products, appearances, features, inclusions, prices and availability may differ from what is shown or described. We make reasonable efforts to keep information current but give no undertaking that it is complete or up to date.

6. External links and third parties

The Services may link to or rely on third-party websites, products and services. We do not control, endorse or accept responsibility for third-party content, terms, accuracy or availability, and your dealings with third parties are solely between you and them.

7. Reliance and no warranties

To the maximum extent permitted by law, all information is provided "as is" without representation or warranty of any kind, and PoolBuddy disclaims all liability for loss or damage arising from reliance on the Services or this website. Nothing in this Disclaimer excludes rights you may have under the Australian Consumer Law or other laws that cannot lawfully be excluded.

8. Changes and contact

We may update this Disclaimer at any time; the "Last updated" date reflects the current version, and continued use of the Services constitutes acceptance. Questions: hello@poolbuddy.app.